My company has been using the B9 Creator v1.2 for 2 1/2 years without much issue. However, lately prints have been cutting off 30 minutes into the build with the message "Mechanism Error - Process aborted due to power loss or jammed mechanism. Check printer power cable and mechanism."
We've troubleshooted by changing out all cables with new ones and plugging into a better computer, yet the issue persists. It always cuts off around the 30 minute mark, and the lamp shuts off as well which has me questioning whether the lamp needs replacement. It currently has 350 hours. At this point I'm lost. Any help would be greatly appreciated, thanks!