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Yellow Screen

Posted: Mon Jul 13, 2020 1:09 pm
by PedroParmigiani
Hello, I´m having a problem printing on my 530.

The printer suddenly crashes and the screen turns yellow, and I need to turn off the printer.

Beside that, when I turn it on, the table doesn´t go all the way up, and I have to "restart" the same project and then stop it, in order to use the printer again, and restart the same print from the begining.

WhatsApp Image 2020-07-13 at 16.01.57.jpeg

WhatsApp Image 2020-07-13 at 12.07.33.jpeg

Re: Yellow Screen

Posted: Mon Jul 13, 2020 4:19 pm
by akgold
PedroParmigiani wrote:Hello, I´m having a problem printing on my 530.

The printer suddenly crashes and the screen turns yellow, and I need to turn off the printer.

Beside that, when I turn it on, the table doesn´t go all the way up, and I have to "restart" the same project and then stop it, in order to use the printer again, and restart the same print from the begining.

WhatsApp Image 2020-07-13 at 16.01.57.jpeg

WhatsApp Image 2020-07-13 at 12.07.33.jpeg


Go to the website and start a trouble ticket or call them directly
https://www.b9c.com/support

Re: Yellow Screen

Posted: Tue Jul 14, 2020 10:56 am
by PedroParmigiani
Thank you, I will