B9 Creator.exe is not a valid application

- Installation
- Operation
- Troubleshooting
lswatson
B9 Wizard
B9 Wizard
Posts: 1157

B9 Creator.exe is not a valid application

Post#1 » Fri Feb 10, 2017 1:26 pm

Hey,
My V1.1 has been down since mid October. Computer problems. Power source died, then it wouldn't boot at home, only at the computer store. Over and over. Changed all peripherals, unplugged the B9 and everything booted OK. Hooked up the B9, but software won't open. L:\Program Files (x86)\B9Creator.exe is not a valid Win32 application is the message.
Same message for V 1.7.3 and V1.8. I use 1.8 for this machine as it does well with some liters of 3rd party resin I have.
I've installed and uninstalled several times. Same result. Restarts go fine, but B9 software won't launch in Win XP or Win XP 64. Its a dual hard drive, dual OS system.
This configuration has printed beautifully month in and month out.
Any ideas would be appreciated.

Larry

User avatar
Robert Howle
B9 Creator
B9 Creator
Posts: 6601

Re: B9 Creator.exe is not a valid application

Post#2 » Fri Feb 10, 2017 1:40 pm

Did u update your graphics card since the puter problems?

Did u do an uninstall on all the B9 apps and reinstall?

Did u try a different computer on the printer just to make sure the printer is ok?

Just a couple of thoughts.

Robert
Dance like nobody's watching!

lswatson
B9 Wizard
B9 Wizard
Posts: 1157

Re: B9 Creator.exe is not a valid application

Post#3 » Fri Feb 10, 2017 2:31 pm

Hi Robert,
I have not changed the video card. Is there a spec that does not work? Its worked for years with the B9.
All B9 software was uninstalled and reinstalled repeatedly on in the Win XP and Win XP64 hard drives.
No change in behavior.
I have not tried another computer.
That might be next on the list.



Basically, the power supply died slowly, it was replaced and now B9 software won't launch.
Everything else works fine.

Thank you for some things to try.

L

User avatar
Metalcaster
B9 Wizard
B9 Wizard
Posts: 1293
Contact:

Re: B9 Creator.exe is not a valid application

Post#4 » Fri Feb 10, 2017 3:06 pm

Hi Larry,
Thats strange... I think there was another file that I had to manually install on win XP
... the drivers... for it to work.Something to do with the arduino

lswatson
B9 Wizard
B9 Wizard
Posts: 1157

Re: B9 Creator.exe is not a valid application

Post#5 » Sat Feb 11, 2017 6:20 am

Yep, strange.
Let me check out your suggestion.
L

lswatson
B9 Wizard
B9 Wizard
Posts: 1157

Re: B9 Creator.exe is not a valid application

Post#6 » Sat Feb 11, 2017 7:53 am

It would be helpful if someone from B9 would suggest what download I may need.

I have no clue and nothing is on the thumb drive I use for this off line computer.
Which suggests I didn't previously have to update or load anything.

Thank you in advance for some direction.

L

User avatar
Robert Howle
B9 Creator
B9 Creator
Posts: 6601

Re: B9 Creator.exe is not a valid application

Post#7 » Sat Feb 11, 2017 9:36 am

YOu do have to update your graphics cards at intervals.

Have you gone here for an install? This is a solution to older Windows OS if install is not showing up or being recognized. Not a 'puter person, just a maybe.

Arduino install.JPG


Robert
Dance like nobody's watching!

lswatson
B9 Wizard
B9 Wizard
Posts: 1157

Re: B9 Creator.exe is not a valid application

Post#8 » Sat Feb 11, 2017 10:18 am

Thank you, Robert,
Tried that, no change.
Still not a valid application.

User avatar
Metalcaster
B9 Wizard
B9 Wizard
Posts: 1293
Contact:

Re: B9 Creator.exe is not a valid application

Post#9 » Sat Feb 11, 2017 11:46 am

Try putting windows back a month before it stopped working( System restore)

User avatar
Robert Howle
B9 Creator
B9 Creator
Posts: 6601

Re: B9 Creator.exe is not a valid application

Post#10 » Sun Feb 12, 2017 1:39 am

I still say try a different 'puter to eliminate the printer as the problem.

Robert Howle
Dance like nobody's watching!

lswatson
B9 Wizard
B9 Wizard
Posts: 1157

Re: B9 Creator.exe is not a valid application

Post#11 » Mon Feb 13, 2017 10:04 am

Will do when I can get around to it.
L

Return to “Software”

Who is online

Users browsing this forum: No registered users and 1 guest

Close Menu Shop Forum