Core550 stops print halfway help!

[danmr]

Any body experiencing this, print stops half way and it’s becoming and issue, started with last update and has become more frequent, 3 times las week!
Any insights on what may be the culprit?

[mikej]

Look at print history, what is the status of the print?

Did it seem to finish normal? Or did you reboot, etc?

[akgold]

Do you mean the printer itself stops printing and aborts the print
or
Do you mean the print only prints half of the model?

[danmr]

Printer stops after printing half of the models on build plate, screen goes black and unresponsive, also can’t connect from computer at that point, so a only option is to turn off an turn back on, this will fixes communication with computer but print is wasted so it has to start all over again, also some of the prints have a “layer” line across the whole build, some prints can be savage but some other can’t

[danmr]

This print we were able to savage but some prints can’t because of lettering or design, but then are those that didn’t finish to print

[danmr]

Look at print history, what is the status of the print?

Did it seem to finish normal? Or did you reboot, etc?

Will look at the print history on Monday when I get back to work and will report back

[danmr]

This is from the print history, it’s doing randomly, some will print just fine, some with the burn in layer line, some will fail to print half way.

[danmr]

Some how I'm not able to post pictures

[danmr]

Print History pic

[akgold]

see picture below wait for it to load before you submit look to the right for status and size.
if size of photos are too large they will not printonce your picture loads you may choose to place it "inline"
or not and it will just load and we will have to click on it

[danmr]

Thank you AkaGold, and Mikej here is the dropbox Print History Link if you can't see it please let me know:

https://www.dropbox.com/sh/s1mvx4mzlp1g ... tAAla?dl=0

[mikej]

Unfortunately this looks like a hardware issue. You could try going back to a previous firmware update or even reloading the current printer firmware (74). But if the issues continues we may have to RMA it for repair.