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print sticking to duravat

Posted: Tue Feb 19, 2019 2:51 pm
by kylerpiercings
So I'm getting prints stuck to both of my duravats in the same exact location on both units. Both of them are undamaged as far as I can see, and the build plate doesn't seem to have any damage. Any advice?

Re: print sticking to duravat

Posted: Tue Feb 19, 2019 6:59 pm
by akgold
Go to here submit a trouble ticket
http://www.b9c.com/support

in the mean time what resin and where both vats allowed to be exposed to the air with o resin covering the window membrane?

Re: print sticking to duravat

Posted: Tue Feb 19, 2019 9:49 pm
by kylerpiercings
Hey! Thanks for your reply, yes, I did recharge the vats between cycles. I used both emerald and yellow

Re: print sticking to duravat

Posted: Wed Feb 20, 2019 1:23 am
by Robert Howle
Def contact support. Never seen this issue before.

Robert