print sticking to duravat

[kylerpiercings]

So I'm getting prints stuck to both of my duravats in the same exact location on both units. Both of them are undamaged as far as I can see, and the build plate doesn't seem to have any damage. Any advice?

[akgold]

Go to here submit a trouble ticket
http://www.b9c.com/support

in the mean time what resin and where both vats allowed to be exposed to the air with o resin covering the window membrane?

[kylerpiercings]

Hey! Thanks for your reply, yes, I did recharge the vats between cycles. I used both emerald and yellow

[Robert Howle]

Def contact support. Never seen this issue before.

Robert