How much can u have asked for help when u have 4 total posts on this forum and one of them is this unfounded rant. I have only been here since the third week in July and am growing terrific models almost daily and have superb casting results (this took me all of one week to achieve) Granted I did buy an assembled machine, because I am a busy jeweler wearing all the hats at my shop and store. And just to mention I have over 370 posts. Some are questions but probably half are support for other users that are a little or a lot behind me on the learning curve.
I suggest you tone it down and work with the many satisfied users that are more than willing to help with your questions. On the other hand, just go ahead and by a 15,000 to 60,000 dollar machine, pay 2500 a year for maintenance agreement, 2500 for upgrades on the software, 400 per liter resin, etc...... then u MIGHT get the support you think you should be getting for your money.
Your comments are so off base it makes me wonder if u are a salesman for the competition and just can stand the fact that a "crowd funded", open source project is doing so well, and has such a great group of users and a terrific developer in Mike Joyce.
My rant. I'm done, for now.......
Robert E. Howle
Goldsmith - Jeweler
Dance like nobody's watching!