Where can i download the installation software for V1.2?

[sflores@joyeriadeplata.mx]

Hello. This may be a dumb question, but anytime I try to download the installation software, I just receive a 404 web page error, and I can't download the installation software... I have already filled the "form" for receiving the software but since yesterday I do not get any email... Do you know if there is something wrong with the B9 web page? I do not understand why I see an 404 error page...

[akgold]

did you got to this link and do this?
go to http://www.b9c.com/

click on support portal above or hit this link http://www.b9c.com/support

click on B9 creator or scroll down and call the number for help
Did you also register ? do that while your there.
or after clicking on B9 creator in support or click here http://www.b9c.com/support/documentation
then follow picture instructions
then check your email for the link or download

if all else fails call the number below in the support

[sflores@joyeriadeplata.mx]

I have done all you mention... specially the last part where it says to fill out the form... After filling the form I see a "Thank you page for submitting the form" but not an email... Almost 3 days and nothing. If you fill the form you do get the software? Thank you Aka Gold...

[akgold]

I have done all you mention... specially the last part where it says to fill out the form... After filling the form I see a "Thank you page for submitting the form" but not an email... Almost 3 days and nothing. If you fill the form you do get the software? Thank you Aka Gold...

That is the impression I am under.
I did read yesterday that they are conducting an inventory at B9 HQ for the last few days and that they would not be availible for a few more days maybe that is why no response.
Who did you buy your B91.2HD from?

[TAJS]

Hi, I shared a dropbox folder with you and I have placed a copy of the Version 1.2 installation inside the folder. I think it is the latest version. Please let me know if it works.

Inventory or not, the team at B9 should have already taken care of this issue. How much time can it take to help an end user who is desperate for the installation software? I would be upset as well after 3 days of no contact.

[mikej]

If the software download page isn't working (should be now?) here's a direct link.

Direct link: https://www.b9c.com/hubfs/B9Creator_Upd ... v1_8_6.exe

Sorry for the slow response. Looks like a webupdate on Monday afternoon was responsible.