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by joelh
Wed Sep 25, 2019 4:08 pm
Forum: Hardware
Topic: Projector Pop
Replies: 2
Views: 104

Re: Projector Pop

I suspect when the lamp blew it also tripped your RCD. If concerned unplug the projector.
by joelh
Thu Apr 18, 2019 8:41 am
Forum: For Sale
Topic: Find a projector 912 hd B91.2 hd
Replies: 1
Views: 164

Re: Find a projector 912 hd B91.2 hd

https://shop.b9c.com/accessories?product_id=68
Quesions contact support 605 787-0771
by joelh
Thu Apr 18, 2019 8:34 am
Forum: Hardware
Topic: How to tweak settings
Replies: 1
Views: 151

Re: How to tweak settings

Walking through the fine-tuning process should correct this issue:
https://b9c.freshdesk.com/a/solutions/a ... 6000013656
by joelh
Mon Mar 18, 2019 3:24 pm
Forum: Troubleshooting
Topic: DUPLICATE FILES
Replies: 2
Views: 201

Re: DUPLICATE FILES

When you open the B9l file are you selecting the "Supports" field and then "Modify" and selecting the support you wish to change?
by joelh
Mon Mar 18, 2019 3:12 pm
Forum: Software
Topic: B9creator in MacBook Pro
Replies: 1
Views: 137

Re: B9creator in MacBook Pro

by joelh
Tue Feb 12, 2019 1:23 pm
Forum: Hardware
Topic: X axis movement malfunction b9 V1.1
Replies: 18
Views: 450

Re: X axis movement malfunction b9 V1.1

I have been helping Adrien in the ticketing system. Typically when the printing process stops after many minutes the issue is heat related. This could be caused by the PCB is marginal and when it heats up during operation the printer stops. I have seen this probably 3 times in the last year. The oth...
by joelh
Thu Feb 07, 2019 1:37 pm
Forum: Software
Topic: How to angle supports?
Replies: 2
Views: 196

Re: How to angle supports?

Select the Support Field>Modify and select the base of the support using the left mouse select. You can then move the base.
Joel
by joelh
Thu Feb 07, 2019 1:07 pm
Forum: Hardware
Topic: X axis movement malfunction b9 V1.1
Replies: 18
Views: 450

Re: X axis movement malfunction b9 V1.1

Hi Adrian,
Try the following and report back
https://b9c.freshdesk.com/solution/arti ... nt-issues-
by joelh
Tue Aug 28, 2018 9:08 am
Forum: Hardware
Topic: Need to purchase a replacement {ASAP}
Replies: 3
Views: 634

Re: Need to purchase a replacement {ASAP}

Could you complete this test? https://b9c.freshdesk.com/support/solut ... nsors-test
Then call me 605 787-0771
Joel B9

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