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by mikej
Thu May 23, 2019 12:17 pm
Forum: Hardware
Topic: X acxis motor
Replies: 7
Views: 325

Re: X acxis motor

I have the same question. I ordered a new X axis motor. I assume installation instructions will come with it. If not, when I affix the top arm onto the motor shaft, what position should the arm be in when I tighten the allen screws? Should the tray be engaged into the sensor at the end or should th...
by mikej
Tue May 07, 2019 9:50 am
Forum: Hardware
Topic: Surface Roughness
Replies: 16
Views: 186

Re: Surface Roughness

Sorry you are having this issue! This is not a software issue, this is typically due to small light haze on the glass in the printer, it doesn't take much. If cleaning the glass inside the printer doesn't fix this, contact support.
by mikej
Fri Apr 05, 2019 10:53 am
Forum: Materials
Topic: Red and Cherry mix
Replies: 2
Views: 71

Re: Red and Cherry mix

Sorry, but we've never sold a mix of the two.
by mikej
Tue Mar 19, 2019 6:30 am
Forum: Troubleshooting
Topic: DUPLICATE FILES
Replies: 2
Views: 81

Re: DUPLICATE FILES

This is normal. You created a layout with specific .stl file. Then you changed that .stl file. The layout can't help if you change the .stl file it was originally based upon. If you export a layout with multiple .stl's and supports then it becomes a single .stl file. You can open it in a new layout ...
by mikej
Tue Feb 26, 2019 1:43 pm
Forum: Hardware
Topic: Print Fail - Lamp Issue
Replies: 4
Views: 170

Re: Print Fail - Lamp Issue

If the projector shuts off due to a hardware issue, the lights should blink a "code". Look at the lights on the projector and note if/how they blink after this issue happens.

Blink codes:
viewtopic.php?f=9&t=4640&p=38459&hilit=blink#p38459
by mikej
Thu Jan 24, 2019 1:28 pm
Forum: Software
Topic: Using a Mac to drive a 1.2
Replies: 2
Views: 130

Re: Using a Mac to drive a 1.2

Should work fine, here's a direct link to the MAC version of the software.
https://www.b9c.com/hubfs/B9Creator_Upd ... v1_8_6.dmg
by mikej
Thu Jan 03, 2019 8:01 am
Forum: Operation
Topic: Files added to flash drive not detected on B9 530
Replies: 5
Views: 264

Re: Files added to flash drive not detected on B9 530

Thank you so must for the quick reply. It’s prongtest.cpj_30xy_30z.cpj.b9j So, this is not a .cpj file (in other words, the file name does not end in ".cpj") and that's why you won't see it. I'm not sure how the name became so mangled? It looks like it should simply be called "prongt...
by mikej
Wed Jan 02, 2019 2:43 pm
Forum: Operation
Topic: Files added to flash drive not detected on B9 530
Replies: 5
Views: 264

Re: Files added to flash drive not detected on B9 530

It may take a few seconds to show the contents after the USB drive is plugged in. If you have sub-directories on the flash, make sure you're in the correct one. It will only show files ending in *.cpj. What is the name of the *.cpj file? on the flash drive?
by mikej
Fri Dec 21, 2018 9:49 am
Forum: Troubleshooting
Topic: Issue updating B9 -1.2
Replies: 5
Views: 2894

Re: Issue updating B9 -1.2

It could be an issue on our side as well, we'll check it here.
by mikej
Thu Dec 20, 2018 11:28 am
Forum: Troubleshooting
Topic: Issue updating B9 -1.2
Replies: 5
Views: 2894

Re: Issue updating B9 -1.2

Just means the software can't connect to the update site. Could be an issue with your internet connection or something between the server and your ISP.
by mikej
Mon Dec 10, 2018 4:12 am
Forum: Hardware
Topic: 110v plug
Replies: 10
Views: 1291

Re: 110v plug

Yes, it's safe.
Capture.JPG
by mikej
Fri Dec 07, 2018 7:16 pm
Forum: Hardware
Topic: 110v plug
Replies: 10
Views: 1291

Re: 110v plug

Both the projector and the power supply should work at 220-240 vAC.
The power supply shipped with several swapable plugs so it can be used in almost any country. The projector just needs a standard computer like cord for your country, that should plug into the projector.
by mikej
Fri Nov 30, 2018 8:59 am
Forum: General Discussion
Topic: printing failed, please help!
Replies: 7
Views: 577

Re: printing failed, please help!

How is the condition of the vat? Is the PDMS getting cloudy? I don't really think that's the issue, but it something to check. If the vat coating is fine, try a print with the Machine Specific Multiplier set to 1.5 It looks a bit underexposed, but only later in the print after the lamp has been on f...
by mikej
Wed Oct 17, 2018 9:02 am
Forum: General Discussion
Topic: b9 creator ver 1.2
Replies: 14
Views: 623

Re: b9 creator ver 1.2

By setting them both to 0.95, you are basically saying that your grid calibration was about 5% too small. That's not much and it's hard to see even using the plastic grid pattern. Normally one might be set to 1.0 and another axis .95, for example, really meant to correct any errors in the projected ...
by mikej
Tue Oct 16, 2018 3:02 pm
Forum: Software
Topic: Serious Settings Issue
Replies: 3
Views: 1147

Re: Serious Settings Issue

Changing MSM will only affect the size a small amount, most of the size error comes from the overall image size not quite right (calibration of zoom).
by mikej
Tue Oct 16, 2018 3:01 pm
Forum: General Discussion
Topic: b9 creator ver 1.2
Replies: 14
Views: 623

Re: b9 creator ver 1.2

You say it's off, but you don't say by how much. You say the image is sharp (that's good!) but you don't say if it was exactly the correct size.
It's hard to what to suggest without knowing the error amount.
by mikej
Tue Oct 16, 2018 11:03 am
Forum: General Discussion
Topic: b9 creator ver 1.2
Replies: 14
Views: 623

Re: b9 creator ver 1.2

How far off is it? It might be the projected image isn't the right size and you need to recalibrate that first.
by mikej
Wed Oct 10, 2018 2:00 pm
Forum: Official News and Updates
Topic: B9Creator v1.2 production update
Replies: 2
Views: 361

B9Creator v1.2 production update

The B9Creator v1.2 has been a valued product for four years, with an incredible community of customers like you who have supported B9Creations and each other to help B9C become the organization we are today. I want to personally let everyone here know that a key component used in the manufacture of ...
by mikej
Sat Sep 15, 2018 11:25 am
Forum: General
Topic: Formlabs Castable Wax Resin Settings on B9 Core
Replies: 20
Views: 1171

Re: Formlabs Castable Wax Resin Settings on B9 Core

After 6+ years of B9C selling high wax resins (Red, Cherry, Emerald, Yellow), some have finally copied it (or are at least attempting to) and then they market it as something "new". (Because many folks will always try the latest "new" thing even though ours costs less.) We don't ...

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