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by Matt
Thu Mar 29, 2018 9:53 am
Forum: Hardware
Topic: Mismatched connecters
Replies: 3
Views: 106

Re: Mismatched connecters

For awhile we had Motors with a cable extension, which looks like what your previous motor was. The new motor should just plug directly into the PCB, no extension needed.
by Matt
Fri Feb 02, 2018 1:08 pm
Forum: General
Topic: Chunks in Gray Resin
Replies: 2
Views: 249

Re: Chunks in Gray Resin

Don't think its supposed to be like that. Send in a ticket to support.
by Matt
Fri Feb 02, 2018 9:30 am
Forum: General
Topic: Problem of printing my own resins
Replies: 2
Views: 237

Re: Problem of printing my own resins

If the print is sticking to the PDMS (as you say it is in your case) that indicates too much exposure. If the print was falling off of the build table (usually a cause of underexposure) you would see it starting to fail after the first few layers of the print. The bottom picture looks pretty close t...
by Matt
Thu Feb 01, 2018 4:30 pm
Forum: Hardware
Topic: New bulb won't work, something else is wrong
Replies: 5
Views: 439

Re: New bulb won't work, something else is wrong

Most likely the HDMI is affecting things, I'm guessing that if you run the printer with VGA you will be back to printing like normal. Not sure what effects the HDMI signial, but VGA never has this problem.
by Matt
Wed Jan 31, 2018 11:32 am
Forum: Hardware
Topic: New bulb won't work, something else is wrong
Replies: 5
Views: 439

Re: New bulb won't work, something else is wrong

You can turn the projector on manually using the power button, just to make sure the light comes on, then hit the power button twice to shut it back off. Make sure the vat is out so that you don't accidentally cure something you dont want to. Make sure all the connections are secure to the PCB. And ...
by Matt
Tue Jan 16, 2018 8:44 am
Forum: General Discussion
Topic: B9 1.1 A061 error software alternative?
Replies: 7
Views: 483

Re: B9 1.1 A061 error software alternative?

You can manually skip the A061 error on ALL B9Creator machines (1.0, 1.1, 1.2) by manually pressing the power button at the same time as hitting the create button (or step 3 during projector calibration). The A061 error is related to the RS232 cable from the projector. This signal lets the software ...
by Matt
Thu Dec 14, 2017 8:24 am
Forum: General Discussion
Topic: Printing Issue (blurred corners)
Replies: 9
Views: 789

Re: Printing Issue (blurred corners)

What size supports are you using?
by Matt
Wed Dec 13, 2017 3:30 pm
Forum: General Discussion
Topic: Printing Issue (blurred corners)
Replies: 9
Views: 789

Re: Printing Issue (blurred corners)

Looks like it is undercuring a small amount. Try increasing the MSM by 0.1 and see if that helps.
by Matt
Wed Dec 13, 2017 11:24 am
Forum: Hardware
Topic: x-axis motor replacement
Replies: 6
Views: 468

Re: x-axis motor replacement

We sell the bulb assemblies in our shop, for the 1.1 D535 Projector they have about a 4 week lead time.
http://www.b9c.com/shop/replacement-par ... ement-lamp
by Matt
Tue Dec 12, 2017 4:39 pm
Forum: Hardware
Topic: x-axis motor replacement
Replies: 6
Views: 468

Re: x-axis motor replacement

The lamps can't be swapped between machines. And unfortunately the 1.2 projector cannot mount onto the 1.1. the 1.2 projector is much larger than the 1.1, and the metal on the 1.1 doesn't allow the projector to just be swapped in.
by Matt
Mon Nov 20, 2017 8:26 am
Forum: Troubleshooting
Topic: Need help for calibration machine v1.1 XY50m
Replies: 28
Views: 2980

Re: Need help for calibration machine v1.1 XY50m

I agree with Robert in saying that you should try printing a piece with known dimensions and measuring against that. The calibration print is meant to be a tool to help you get close and have an idea of what the printer is doing. Even so, it can have some issues being extremely accurate due to the f...
by Matt
Wed Nov 01, 2017 4:31 pm
Forum: General Discussion
Topic: Print trouble due to PDMS
Replies: 13
Views: 1193

Re: Print trouble due to PDMS

I would try and orient the model in a different way. Usually when you can print some model great but others come out poorly, it is down to the orientation/support of the model. Having the model printed on the base of the floor can run into issues, raising the whole thing up on supports can help with...
by Matt
Fri Oct 27, 2017 9:43 am
Forum: General Discussion
Topic: Print trouble due to PDMS
Replies: 13
Views: 1193

Re: Print trouble due to PDMS

In the second picture, the waterfall edge isn't covered by pdms, which is going to rip parts of the print off as it cycles. The whole waterfall edge needs to be covered with pdms. Also dont remove any of the "excess" PDMS that flows over into the deeper side of the vat. The excess helps se...
by Matt
Fri Oct 06, 2017 9:20 am
Forum: General Discussion
Topic: replacing lamp on 1.2v machine questions
Replies: 7
Views: 900

Re: replacing lamp on 1.2v machine questions

Just run the calibration print again on the new bulb. The whole MSM, balance, fade, slope is related to controlling the light output of the bulb not the whole projector, so when you change the bulb the settings you have currently will most likely not be exactly what the new one needs.
by Matt
Fri Sep 01, 2017 8:12 am
Forum: Hardware
Topic: Test Control Board
Replies: 5
Views: 769

Re: Test Control Board

Yes, reading your other post I believe a new board will fix the problem.
by Matt
Thu Aug 31, 2017 8:22 am
Forum: Troubleshooting
Topic: Z-Axis Screw Cleaning
Replies: 2
Views: 627

Re: Z-Axis Screw Cleaning

They come with a white lithium grease on the threads.
by Matt
Thu Aug 31, 2017 8:19 am
Forum: Hardware
Topic: Test Control Board
Replies: 5
Views: 769

Re: Test Control Board

Simply run a test printer functions, located under settings>printer calibration>test printer functions. If you can run through all of the steps then the control board should be OK.
by Matt
Tue Aug 22, 2017 2:24 pm
Forum: Hardware
Topic: STRANGE OVERRIDDEN PARAMETERS
Replies: 9
Views: 1152

Re: STRANGE OVERRIDDEN PARAMETERS

You can make a custom material with just an increased attach exposure time like metalcaster is saying. Just go under settings, into the material catalog, make a duplicate of the material you are using and increase the attach multiplier.
by Matt
Tue Aug 22, 2017 12:00 pm
Forum: General Discussion
Topic: Build Table Problem
Replies: 3
Views: 605

Re: Build Table Problem

Open the software and go to settings>printer settings, at the bottom there will be a reset to default. click that and try again. Keep in mind if you have changed any of your fade, balance, MSM, or slope, these will be reset as well.
by Matt
Fri Aug 18, 2017 11:27 am
Forum: Hardware
Topic: Calibration grid projected on portable display
Replies: 17
Views: 2045

Re: Calibration grid projected on portable display

Just curious metalcaster, were you printing at 50 microns on the machine that was having troubles?

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